Garantia Pelco

Garantia Pelco

*informações retiradas do website Pelco.

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this Warranty

Five years:

  • Fiber optic products
  • Unshielded Twisted Pair (UTP) transmission products
  • CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models

Three years:

  • FD Series and BU Series analog camera models
  • Fixed network cameras and network dome cameras with Sarix® technology
  • Sarix thermal imaging products (TI and ESTI Series)
  • Fixed analog camera models (C20 Series, CCC1390H Series, C10DN Series, and C10CH Series)
  • EH1500 Series enclosures
  • Spectra® IV products (including Spectra IV IP)
  • Spectra HD dome products
  • Camclosure® IS Series integrated camera systems
  • DX Series video recorders (except DX9000 Series which is covered for a period of one year), DVR5100 Series digital video recorders, Digital Sentry® Series hardware products, DVX Series digital video recorders, and NVR300 Series network video recorders
  • Endura® Series distributed network-based video products
  • Genex® Series products (multiplexers, server, and keyboard)
  • PMCL200/300/400 Series LCD monitors
  • PMCL5xxF Series and PMCL5xxNB Series LCD monitors

Two years:

  • Standard varifocal, fixed focal, and motorized zoom lenses
  • DF5/DF8 Series fixed dome products
  • Legacy® Series integrated positioning systems
  • Spectra III™, Spectra Mini, Spectra Mini IP, Esprit®, ExSite®, ExSite IP, and PS20 scanners, including when used in continuous motion applications
  • Esprit Ti and TI2500 Series thermal imaging products
  • Esprit and WW5700 Series window wiper (excluding wiper blades)
  • CM6700/CM6800/CM9700 Series matrix
  • Digital Light Processing (DLP®) displays (except lamp and color wheel). The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

Six months:

  • All pan and tilts, scanners, or preset lenses used in continuous motion applications (preset scan, tour, and auto scan modes)